Refund & Return Policy

At Chronivo.pk, customer satisfaction is our priority. If you are not satisfied with your purchase, we offer a 3-day return policy.

Return Eligibility

You may request a return within 3 days of receiving your order if:

• The product is damaged or defective
• You received the wrong item
• The item is unused and in its original packaging

Non-Returnable Conditions

Returns will not be accepted if:

• The product has been used or damaged after delivery
• The original packaging, tags, or accessories are missing
• The return request is made after 3 days of delivery

Refund Process

Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

Approved refunds may be processed through:

• Bank Transfer
• Store Credit
• Product Exchange

Return Shipping Charges

Customers are responsible for paying the return delivery charges unless the product received was incorrect, damaged, or defective.

We recommend using a trusted courier service for safe returns.